Privacy Policy

Last updated: December 2024 | POPIA Compliant

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out our contact form
  • Request a quote for our services
  • Subscribe to our newsletter
  • Communicate with us via email or phone

Personal Information

This may include your name, email address, phone number, company name, project requirements, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Communicate with you about products, services, and events

3. POPIA Compliance

As a South African company, we comply with the Protection of Personal Information Act (POPIA). We are committed to protecting your personal information and respecting your privacy rights.

Your Rights Under POPIA

  • Right to access your personal information
  • Right to correct or update your information
  • Right to delete your personal information
  • Right to object to processing
  • Right to data portability

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy or as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Cookies and Tracking

Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

8. International Transfers

When we serve clients in Australia or other countries, we may transfer personal information internationally. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Appsy Solutions (Pty) Ltd
Information Officer: Data Protection Team
Email: ag@appsy.co.za
Website: appsy.co.za

We are committed to responding to your privacy requests within 30 days as required by POPIA.